Delivery Information

 - You can take advantage of our Free Shipping within the UK when you spend £100 or more.

When you have made your selection of pots, just select Free Shipping at the Checkout.

Delivery by UPS, DHL or Evri.


Various carriers are used depending on which one can collect at the time orders are placed. Orders are usually shipped within 24 hours. All items are securely packed with many layers of paper and extra padding where needed.
In the UK the shipping of the pottery is charged at a rate of £7.50 per 5kg of pots, with a minimum charge of £7.50.
(Highlands and Islands & Northern Ireland will incur a higher charge.)

We ship worldwide.

International orders are charged at various rates according to weight and distance. You can get a quote for your shipping costs from your Shopping Cart, before the Checkout.

Delivery by Royal Mail

UK Standard - Medium Parcel Rates:


International Orders - Surface Mail

Sent by Royal Mail - Surface. International surface shipping delivery times range from 2 weeks (to Western Europe) up to 12 weeks (to Australia). At present the Gallery will only ship items to the EU, USA & Canada, Australia & New Zealand. If you want something shipped across the wider world please contact me at

Surface Shipping Rates:


Pick Up - Free

Come to pick up your purchase from the pottery. Please contact Chris to arrange a convenient date and time to visit in order to collect your purchase.

Delivery is normally Monday to Friday only.

Urgent orders can be dispatched on a next day service. Phone 01768 896421 or email before 12 noon, Monday to Friday, and add £6.00 to the standard delivery charge.

Saturday delivery can also be arranged at an additional cost. Please telephone for details.

Alternative Delivery Instructions

Orders are normally sent to the home address of the person placing the order. If you wish to take delivery at work or have the order delivered to a neighbour or relative who will take delivery on your behalf, please complete the 'Delivery Address' panel on the order form, or let us know at the time of ordering by phone.

The panel may also be used to send your gifts direct to friends and relatives. You can also include a message at the Checkout.